Plissonali – Shipping Policy

At Plissonali, we strive to deliver your products in a timely and efficient manner. Below is an overview of our shipping policies to ensure a smooth experience for you.

1. Shipping Areas

  • We currently offer shipping within the United States. We do not offer international shipping at this time.
  • Shipping is available to all residential and commercial addresses within the U.S.

2. Shipping Methods and Delivery Times

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next-day delivery, subject to availability and order time.

Shipping times are estimated from the date of shipment, not from the date of purchase. Please note that delivery times may vary due to factors like product availability, shipping carrier delays, and weather conditions.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method you select and your delivery address.
  • Free shipping may be available for orders over a certain amount. Specific terms and conditions for free shipping will be provided at checkout.
  • Additional fees may apply for expedited or international shipping (if available in the future).

4. Order Processing Time

  • Orders are processed and shipped on business days (Monday through Friday, excluding holidays).
  • Orders placed after 3:00 PM EST or on weekends/holidays will be processed on the next business day.
  • We make every effort to ship orders within 1-2 business days from the time of purchase. However, processing times may vary depending on product availability and order volume.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment.
  • Please note that it may take 24-48 hours for tracking information to appear after shipment.

6. Shipping Delays

  • Plissonali is not responsible for shipping delays caused by the carrier, weather, natural disasters, or other unforeseen circumstances.
  • If there are significant delays with your order, we will do our best to notify you and assist in resolving the issue.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or military addresses (APO/FPO) at this time.
  • Certain products may be restricted from shipping to specific locations. If this is the case, we will notify you as soon as possible.

8. Damaged or Lost Shipments

  • If your order arrives damaged or is lost during transit, please contact us immediately at info@plissonali.com or (706) 743-7030.
  • We will assist you in filing a claim with the shipping carrier or issuing a replacement if necessary.

9. Delivery Issues

  • If your order is undeliverable due to an incorrect address or other delivery issues, the customer is responsible for the return shipping costs. Please ensure that your shipping information is correct at checkout.
  • If a package is returned due to an incorrect address, we will notify you and issue a refund minus the shipping costs.

10. Change of Address

  • If you need to change your shipping address after your order has been placed, please contact us as soon as possible. If the order has not been shipped, we can update the address for you. However, once the order has shipped, we are unable to modify the shipping address.

11. Contact Information

If you have any questions or concerns about our Shipping Policy, or need assistance with your order, please contact us:

  • Email: info@plissonali.com
  • Phone: (706) 743-7030
  • Address: 617 Crawford Smithonia Rd, Crawford, Georgia